Petsnpets.com is owned and operated by Taiyo Pets Online Trading Pvt. Ltd., a subsidiary of Taiyo Group - India’s largest dealer of pet related products headquartered in Chennai.
Management Team of Petsnpets.com
Mr. R S Prabakar is the Founder & Director of Petsnpets.com and promoter of Taiyo Group of Companies. His industry leading businesses include Taiyo brand of Aquarium products, Taiyo Petco - retail chain stores, Aqua system and Tropical Industry.
Mr. R.Ramesh Kumar is the Co-Founder & Director of Petsnpets.com and promoter of Taiyo Group of Companies. His industry leading businesses include Taiyo brand of Aquarium products, Taiyo Petco - retail chain stores,Aqua system and Tropical Industry.
Mr. A.L. Senthil kumar is the Co-Founder & Chief Executive Officer of Petsnpets.com and founder of “Swayamwara.com” - a leading south indian online matrimonial service.
As part of India’s largest pet product dealer chain, we enjoy the benefits of buying in bulk for the entire group and keep our margins low, so you get a great range of products at great prices. We pass these benefits on to you, so our prices are the lowest we can make every day.
The Petsnpets.com promise
Manufacturer’s warranties on all products
Petsnpets.com sells only original products from authorised dealers; so all applicable products carry the original manufacturer’s warranty.
Guaranteed Delivery
We guarantee to deliver the exact product you selected, without defects. In case you have received a different product, or if the product was damaged in transit, please contact us within the stipulated time period and we will ensure that we replace it or refund you for it.
Please note that delivery times vary according to products. Although we deliver goods within the committed time period, but there could be occasional delays. We will contact you, in case deliveries are expected to get delayed.
Secure Payments
We are committed to ensuring that no payment misuse happens, so we work with banks and CC Avenue.com payment gateways to ensure that your information is protected. Payments are protected both by us and by the policies of your bank, and the chances of fraud in these channels are actually very low. Petsnpets.com openly publishes its Admin office addresses. So you know how to contact us in person, if required.
Prompt Customer Support
Our customer support is manned by dedicated personnel, who can take decisions and resolve your problems. They are eager to solve your problems and are aware of the processes and means to handle them. In case they cannot solve the problem at their end, they will trigger the required action on your behalf or advise you the best possible method to a successful fulfillment of all your queries/issues. Be assured that when you call us, your call is being taken seriously.